Team Member- Customer Service (T1)
Alight SolutionsGurgaon, Haryana, India
Posted January 27, 2026
Full Time
About the Company
Alight is a global organization that provides human insights and cloud technology to companies and employees around the world.
Job Description
We are seeking a Team Member - Customer Service to join our team at Alight. As a champion of customer satisfaction, you will be responsible for delivering timely and accurate customer service through various mediums, including phone and web chat. You will work closely with our clients to understand their needs and provide solutions that meet their expectations.
Requirements
- Graduate in listed discipline (BA, B.Com, BCA) with aggregate marks of >=55%
- Work Experience of 0-2 years for International Customer Service 'Voice'
- Prior Customer Service experience would be preferred
- Excellent verbal and written communication skills with least grammatical errors
- Basic computer operating skills required (MS- Office Applications)
- Ability to work evening/night shifts
- Good analytical skills & attention to detail
Benefits
- Health coverage options
- Wellbeing and support programs
- Retirement
- Vacation and sick leave
- Maternity, paternity & adoption leave
- Continuing education and training
- Voluntary benefit options
