Help Desk Support
Alivia Technology and Investments LLCLocation not specified
Posted January 5, 2026
42000 - 46000 USD year
Full Time
About the Company
Alivia Technology and Investments LLC, founded in 2019, specializes in IT talent acquisition across the United States, offering both direct placement and contract staffing solutions. The firm’s deep engagement with the technology community gives it a nuanced understanding of emerging skill sets, market demand, and compensation benchmarks. This insight enables Alivia to match clients with high‑potential professionals who drive business growth. By combining industry expertise with a personalized recruitment approach, Alivia consistently delivers top talent that meets the evolving needs of its clients.
Job Description
Provide helpdesk support and resolve problems, monitor and respond to requests, and maintain helpdesk tracking software.
Requirements
- Provide helpdesk support and resolve problems
- Monitor and respond quickly and effectively to requests received through the IT helpdesk
- Modify configurations, utilities, software default settings, etc. for the local workstation
- Utilize and maintain the helpdesk tracking software
- Install, test, and configure new workstations, peripheral equipment and software
- Perform timely workstation hardware and software upgrades as required
Benefits
- Competitive salary
- Benefits package
