Ground Operation Coordinator
Alliance Ground InternationalChicago, Illinois, United States
Posted March 24, 2026
42000 - 42000 USD
Full Time
About the Company
AGI is one of the fastest growing, US-owned, ground handling companies in North America, providing ground, cargo, mail handling, and security services. Founded in 1987, AGI is headquartered in Miami and has more than 12,000 employees spread across 62 airports in the United States and Canada. AGI's portfolio of services includes air cargo, aircraft ground handling, e-commerce, passenger service, and security services. AGI is owned by Audax Croup and Greenbriar Equity Croup, LLC.
Job Description
Ground Operation Coordinator position at Alliance Ground International. The Operations Coordinator is the primary communication link between ground operations and customers, responsible for coordinating all processes during aircraft handling. Ideal candidates have at least one year of experience in aviation ground handling or cargo/mail sorting.
Requirements
- Monitoring call offs
- Enter/approve timecards and payroll
- Assist with billing/flight logs
- Complete admin work as needed
- Provide the principal operations communications between Ramp Operations, airport and the customer.
- Monitor all flight activity, record and update daily flight records with key information.
- Operational safety and load security checks on aircraft prior to departure.
- Coordination of all phases of aircraft handling, including catering, cleaning, fueling, crew and passenger boarding/de-boarding.
- Coordinate all towing activity, obtain and track gate activity including all changes.
- Be accountable for monitoring operational performance, maintaining Service Level Agreements (SLA) statistics as well as daily performance statistics.
Benefits
- Paid vacation
- Medical / dental / vision
- Company-paid employee assistance program
- Voluntary life insurance
- 401(k) program with company matching
- Free uniforms
- Free on-the-job training
