Call Center Representative

Allied Digestive Health is seeking a Full-Time Call Center Representative to manage incoming calls, schedule appointments, and provide essential information to patients regarding their healthcare needs.

Requirements

• Answer incoming calls promptly and professionally, addressing patient inquiries and concerns.
• Schedule and confirm patient appointments, ensuring accurate and timely updates to the appointment system.
• Maintain patient records and ensure confidentiality in compliance with HIPAA regulations.
• Coordinate with medical staff to relay important information and assist in patient follow-up as needed.
• Provide administrative support by managing correspondence, processing insurance information, and handling billing inquiries.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Voluntary
• Time-Off Benefits
• EAP
• 401K
• Commuter Benefits