Enterprise Account Manager
Ally LogisticsGrand Rapids, Michigan, United States
Posted April 23, 2026
Full Time
About the Company
Ally Logistics, headquartered in Grand Rapids, MI, is a full‑service transportation provider that has been delivering reliable and cost‑effective freight solutions across the United States and Canada since 2012. The company specializes in a broad spectrum of services—including truckload, less‑than‑truckload, expedited, flatbed, heavy haul, and drayage—catering to clients from startups to Fortune 500 firms. Ally differentiates itself by blending cutting‑edge technology with a culture of trust and partnership, ensuring both superior value and an exceptional customer experience. This focus on innovation and relationship‑driven service positions Ally as a dependable logistics partner for diverse and demanding supply‑chain needs.
Job Description
The Enterprise Account Manager is responsible for owning the end-to-end customer experience and day-to-day relationship for Ally's enterprise partnerships. This role serves as the primary customer-facing point of contact, ensuring consistent communication, reliable execution, and continuous relationship growth.
Requirements
- Minimum 5+ years of 3PL industry experience
- Strong multi-tasker with the ability to problem solve
- Strong written and verbal communication skills, with the ability to thrive in a fast-paced, high-energy environment
- Detailed oriented
- Alignment with Ally's #HUSTLE values
- Coachable
Benefits
- Health / Dental / Vision Insurance Plans
- 401K Plan with Employer Match
- Life Insurance Plan (100% employer paid)
- PTO Plan (3 weeks PTO for new employees, grows with tenure)
- 6 paid holidays
- Paid Parental Leave
- Free professional coaching through Boon Health
- Baby-feeding support and on-site Lounge through Pumpspotting
- Comprehensive training program
- Commitment to defend employees who have signed predatory non-competes
- Ongoing, in-house professional development
- In-office gym complete with strength and cardio equipment as well as Peloton bikes
- On-site snack machine
- On-site golf simulator
