Application Support

Alongside partners with organizations to drive digital transformation and build high-performing tech teams. We are looking for a Application Support to join a project at a company specializing in the management of financial markets.

Requirements

• Support the availability and stability of services in the European market by monitoring production and test environments.
• Assist in resolving operational alerts and incidents.
• Support the management of tickets for incidents, changes, and service requests, ensuring SLA compliance.
• Participate in the execution of critical incident procedures and the preparation of post-incident reports.
• Contribute to the creation and maintenance of operational procedures and knowledge articles.

Benefits

• Technical guidance and continuous mentorship
• Participation in real-world projects
• Collaborative environment with a focus on professional growth
• Opportunity for career progression