We are looking for a Technical Support Analyst to join a project at a company specializing in the management of financial markets, ensuring the availability and stability of services in the European market and supporting the management of tickets for incidents, changes, and service requests.
Requirements
- Bachelor's degree in Computer Engineering, Information Systems, or related field.
- Experience in IT support or production support (1–3 years preferred).
- Knowledge of Mainframe systems and COBOL.
- Basic knowledge of Linux.
- Strong analytical and problem-solving skills, with attention to detail.
- Excellent communication skills in English.
- Ability to prioritize tasks and work independently or in a team.
Benefits
- Technical guidance and continuous mentorship
- Participation in real-world projects
- Collaborative environment with a focus on professional growth
- Opportunity for career progression