Customer Care Specialist | German speaker
ALPADIA Language SchoolsBarcelona, Catalonia, Spain
Posted March 20, 2026
Full Time
About the Company
ESL Languages is the leading European study abroad agency, with a presence in over 35 sales offices across Europe.
Job Description
ESL Languages is the leading European study abroad agency, seeking a Customer Care Specialist to guide students through their study-abroad experiences, managing customer files, assisting with enrolments, and providing personalized advice. The ideal candidate is passionate about travel, languages, and helping others grow, with excellent communication and organizational skills.
Requirements
- German is at least a C2/C1 level
- Good command of English (B2)
- Additional languages are a bonus
- Well-organized, autonomous, and responsible
- Proficient in Microsoft Office Suite
- Experience of language studies abroad is a plus
Benefits
- Exciting, varied tasks with the chance to grow a wide range of skills
- Creative, rewarding work where your impact is visible
- Dynamic, stimulating, and fun work environment
- Join a talented, international team full of energy and expertise
- The opportunity to gain knowledge and experience in marketing tools and platforms
- Unlimited tea & coffee
- Free breakfast on Mondays and fresh fruit on Thursdays
- Free half day to enjoy your birthday
- Discounts on Sanitas medical insurance
