Patient Services Advocate II

AltaMed is seeking a Patient Services Advocate II to welcome and attend to the needs of patients, creating a positive front office patient experience. The role requires excellent communication and problem-solving skills, with a focus on compassion and respect.

Requirements

• High School diploma or equivalent
• 1-2 years of experience as a customer service agent, greeter, or receptionist
• Bilingual English/Spanish/Mandarin/Cantonese
• Valid BLS certification

Benefits

• Medical, Dental and Vision insurance
• 403(b) Retirement savings plans
• Flexible Spending Accounts
• Commuter Flexible Spending
• Paid Time Off & Holidays
• Paid CME Days
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance