Customer Service Representative
Altares - Dun and BradstreetBrussels, Belgium
Posted August 25, 2025
Full Time
About the Company
Altares - Dun and Bradstreet is a global leader in the Data Economy, specializing in transforming data into actionable insights for corporate decision-making. As an independent trusted partner, Altares provides comprehensive solutions including risk management, market intelligence, and data analytics, enabling businesses to leverage their data as a growth driver. With exclusive access to Dun & Bradstreet's extensive databases, Altares offers unparalleled support to key accounts, ETIs, and SMEs across various sectors.
Job Description
Customer Service Representative role for someone who connects the dots, is tech-savvy, and can explain complex matters clearly. Handle customer inquiries, requests, and internal processes. Provide substantive solutions and monitor SLAs. Work in a hybrid environment with opportunities for growth and development.
Requirements
- Language proficiency in English, Dutch, and French
- Solution-oriented approach
- Complexity management
- Empathy and stress resistance
- Higher professional education (HBO) degree
- Microsoft 365/Office familiarity
- Flexibility and dedication
Benefits
- Attractive salary
- Holiday allowance
- 13th month
- Company laptop and phone
- Hybrid working
- Eco-vouchers
- Hospitalization insurance
- Volunteer work
- Disability insurance
- Pension plan
- Access to LinkedIn Learning and internal training
- Fun team outings
