IT Service Management (ITSM) Specialist
ALTEN MÉXICOMexico
Posted August 15, 2025
Full Time
About the Company
A leading engineering and technology company that specializes in providing innovative solutions.
Job Description
ALTEN Mexico is a leading engineering and technology company that specializes in providing innovative solutions. We are looking for an IT Service Management (ITSM) Specialist to join our dynamic team.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Experience in ITIL framework, service desk management, incident and problem management.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills to effectively collaborate with teams and stakeholders.
- Ability to work independently and handle multiple priorities.
- Fluent in English, both written and spoken.
Benefits
- Competitive salary
- Above-law benefits
- Career growth and development plan
- Remote work scheme
- Support for home office setup
