JR. GUEST RELATIONS OFFICER
AMAN THAILANDLocation not specified
Posted January 6, 2026
Full Time
About the Company
AMAN THAILAND is a diversified industrial conglomerate rooted in Bangladesh, originating as a family trading house in the late 1960s and expanding into consumer goods imports and marketing. Over the decades the group broadened its portfolio to include agro‑industrial ventures such as cold storage and cement grinding, and now operates multiple trading, contractual, and manufacturing units with its corporate headquarters in Dhaka and a regional office in Rajshahi. The company focuses on labor‑intensive, technology‑driven industries that generate employment, support rural economic upliftment, and contribute significantly to national GDP while maintaining stringent quality standards. AMAN THAILAND distinguishes itself through a strong commitment to social responsibility, employee ownership, environmental stewardship, and sustainable growth within the Bangladeshi industrial landscape.
Job Description
The Junior Guest Relations Officer supports senior officers in delivering high-quality guest services. Key duties include greeting guests, assisting with embarkation/disembarkation and check-in/out, handling inquiries and requests, coordinating with onboard departments, managing reservations for services, maintaining guest records, supporting complaint resolution, providing information about ship facilities and schedules, and upholding guest-service and hospitality standards.
Requirements
- Experience in hospitality or customer service is an advantage.
- Strong communication skills (often English plus additional languages).
- Multicultural guest interaction.
- Basic guest-relations knowledge.
- Familiarity with reservation systems.
- Solid service standards.