IT Support (Jawa Timur Region : Madiun)

IT Support position at Amartha in Madiun, Indonesia. Responsible for installing and configuring computer hardware and software, monitoring and maintaining computer systems and networks, and providing technical support across the company.

Requirements

• Bachelor's degree in computer science, information technology, or similar
• 1-2 years of experience as an IT support specialist
• Exceptional ability to provide technical support and resolve queries
• In-depth knowledge of computer hardware, software, and networks
• Proficiency in IT helpdesk software, such as Freshservice and SysAid
• Experience in documenting processes and monitoring performance metrics
• Advanced knowledge of database maintenance and system security
• Ability to keep up with technical innovation and trends in IT support
• Exceptional interpersonal and communication skills