IT Support (Sulawesi Tengah Region : Palu)

At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. As a IT Support, you'll be responsible for installing and configuring computer hardware, software, systems, networks, printers, and scanners, and providing technical support across the company.

Requirements

• Bachelors degree in Computer Science, Information Technology, or similar
• 1-2 years of experience as an IT support specialist
• Exceptional ability to provide technical support and resolve queries
• In-depth knowledge of computer hardware, software, and networks
• Proficiency in IT helpdesk software, such as Freshservice and SysAid
• Experience in documenting processes and monitoring performance metrics
• Advanced knowledge of database maintenance and system security
• Ability to keep up with technical innovation and trends in IT support
• Exceptional interpersonal and communication skills

Benefits

• Competitive salary
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment