Technical Account Manager
Ambient.aiNew York, New York, United States
Posted March 11, 2026
Full Time
About the Company
Ambient.ai is creating an entirely new category within a 180+ billion-dollar physical security industry and looking for team members who are also passionate about our mission to prevent every security incident possible.
Job Description
Ambient.ai is seeking a Technical Account Manager to help enterprises successfully deploy and operationalize its AI platform in complex security environments. The ideal candidate will have 7+ years of experience in a customer-facing role and a strong ability to learn sophisticated technology and understand complex systems.
Requirements
- 7+ years of experience in a customer-facing role such as Technical Account Management, Solutions Engineering, Customer Success, Field Engineering, or a similar role supporting complex enterprise technology
- Experience managing multi-stakeholder programs or implementations in enterprise environments
- A strong ability to learn sophisticated, configurable technology and understand how different systems, teams, and workflows fit together
- A customer-facing style that combines structure, urgency, and relationship-building
- Strong problem-solving skills and sound judgment in ambiguous or fast-moving situations
- Excellent written and verbal communication skills
- A high degree of ownership, adaptability, and follow-through
Benefits
- Comprehensive health + welfare package (Medical, Dental, Vision, Life, EAP, Legal Services, 401k plan)
- Flexible time off to rest and recharge
- Regular Full-time employees receive stock options for the opportunity to share ownership in the success of our company