Operational Excellence Training Specialist
American AirlinesFort Worth, Texas, United States
Posted April 10, 2026
Full Time
About the Company
American Airlines is a dynamic workforce with a focus on inclusion and diversity, providing an inclusive work environment to meet and exceed the needs of our diverse world.
Job Description
Join our American Airlines family and travel the world while growing your expertise and becoming the best version of you. As an Operational Excellence Training Specialist, you'll lead strategic initiatives and engagement efforts to drive sustainable change and enhance leadership across Airport Operations, Contact Centers and Cargo.
Requirements
- Bachelor's degree in Business Management, Organizational Development, Learning and Development, or equivalent training/experience
- 3+ years of training, leadership training or relevant experience
- Strong project management skills, with the ability to manage multiple priorities and drive initiatives to completion
- Excellent written and verbal communication skills
- Advanced facilitation and presentation skills
- Data-driven mindset
- Strong collaborator
- Highly adaptable in fast-paced, dynamic environments
- Proficiency in Microsoft Suite (Excel, PowerPoint, Word, SharePoint) and familiarity with Learning Management Systems (LMS)
Benefits
- Travel Perks
- Health Benefits
- Wellness Programs
- 401(k) Program
- Employee Assistance Program
- Pet Insurance
- Discounts on hotels, cars, cruises and more
