Customer Service Lead

We are seeking a Customer Service Lead to join our dynamic general practice team. This leadership role blends exceptional client service with team supervision and operational support.

Requirements

• High school diploma (required)
• Degree in veterinary or related field (preferred)
• Minimum 3 years of customer service experience (required)
• At least 1 year of veterinary experience (required)
• 1–2 years of leadership or supervisory experience (preferred)
• Strong verbal and written communication skills
• Knowledge of animal handling, patient care principles, and common veterinary medications
• Strong organizational and operational skills
• Demonstrated patience, empathy, and professionalism

Benefits

• Pay up to $22 per hour (based on experience)
• Bonus pay opportunities
• Medical, Dental & Vision Insurance
• 401(k) with matching options
• Paid Time Off
• CE Allowance
• Employee Pet Discounts
• Life Insurance
• Flexible scheduling options