Customer Service Lead
AmeriVet Veterinary PartnersPortsmouth, New Hampshire, United States
Posted April 7, 2026
Full Time
About the Company
At AmeriVet, we believe thriving teams build thriving communities. When you join us, you're stepping into a career with a mission and purpose – and not just a job. Whether you're in a hospital or part of our Support Center, your work helps deliver essential high-quality care for the pets and families who count on us. As a veterinary professional at AmeriVet, you can expect the freedom to do your best work with clinical autonomy – and a culture that trusts your expertise. Plus, you’ll have a full network of support—from local team leaders to a dedicated Support Center that’s here to help, not hover – and the tools, resources, and real career growth, no matter where you start. Your voice matters here. Your work has purpose and we’re here to help you grow in a way that feels meaningful—for you, your team, and the pets and clients in the community around you.
Job Description
Customer Service Representative Supervisor is a leadership role at Lafayette Animal Hospital that blends exceptional client service with team supervision and operational support.
Requirements
- High school diploma
- Degree in veterinary or related field (preferred)
- Minimum 3 years of customer service experience
- At least 1 year of veterinary experience
- 1–2 years of leadership or supervisory experience (preferred)
- Strong verbal and written communication skills
- Knowledge of animal handling, patient care principles, and common veterinary medications
- Strong organizational and operational skills
- Demonstrated patience, empathy, and professionalism
- Comfort with scheduling software and electronic medical records
Benefits
- Electronic Medical Records
- Positive, team-oriented work environment
- Supportive leadership team
- Strong emphasis on leadership development and professional growth