Customer Service Representative Supervisor

Customer Service Representative Supervisor job description summary: We are looking for a personable and skilled Client Service Representative (CSR) Supervisor to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.

Requirements

• Managing staff schedules
• Assisting with hiring and training new employees
• Addressing performance issues
• Auditing end-of-day procedures
• Updating training materials
• Maintaining a focus on exceptional customer service across the team

Benefits

• Competitive pay ($19-$22/hour)
• 401(k) with company match
• CE allowance
• Employee pet discounts
• Generous paid time off and holidays