Customer Service Team Lead
AmetekSubotica, Vojvodina, Serbia
Posted January 29, 2026
Full Time
About the Company
AMETEK, Inc. is a leading global provider of industrial technology solutions
Job Description
The Customer Service Team Lead supports the Customer Service Manager by guiding the daily activities of the customer service team and ensuring smooth operations.
Requirements
- Act as a resource for customer service representatives
- Monitor team performance and assist with coaching
- Serve as the primary liaison between the team and the Customer Service Manager
- Coordinate product pickups and deliveries
- Prepare and review shipment documentation
- Communicate with international customers and freight forwarders
- Collaborate with internal departments
- Review and validate order specifications
- Process Improvement & Compliance
- Ensure compliance with company policies
