Client Services Coordinator
Ammon Analytical Laboratory LLNew Jersey, United States
Posted September 28, 2021
Full Time
About the Company
Ammon Analytical Laboratory LL is a clinical laboratory that provides specimen collection and laboratory testing services, including toxicology analysis, to clients across various sites. The company employs phlebotomists and specimen collectors to obtain blood, urine, and other samples, ensuring proper chain of custody and quality assurance. It also offers laboratory management and workflow oversight to maintain high standards of testing accuracy.
Job Description
The Client Service Coordinator will provide administrative and customer service support to clients in the laboratory, ensuring high-quality service. Responsibilities include handling inquiries, reviewing documents, assisting with office needs, and maintaining a database. This role requires a organized and efficient individual with strong communication and problem-solving skills.
Requirements
- Answer incoming calls and transfer to appropriate personnel
- Handle client inquiries and resolve issues efficiently
- Review and distribute company documents and correspondence
- Record client inquiries, requests, and concerns in a database
- Assist with clerical and administrative tasks
- Back up the receptionist
