Responsabile Relazione Clienti part time Roma Sud Ovest

We are looking for a Part-Time Client Relations Manager to join our dynamic team in Rome, Lazio. The role involves supporting customers in their journey to rediscover all the emotions of sound, contributing to ensuring a high level of satisfaction, and aligning customer needs with the store's objectives.

Requirements

• Previous experience in roles similar to customer assistance (front office, sales representative, customer care...)
• Knowledge and ability to use the main information packages
• Experience in using CRM systems
• Customer orientation, empathy, excellent communication and listening skills
• Proactive mindset, spirit of initiative, goal-oriented approach, and awareness of the importance of this role in achieving the store's results
• Planning skills and ability to perform multitasking, attributing the right priorities
• Ability to work in a team, collaborative spirit

Benefits

• Professional environment focused on continuous innovation of technology and services
• Stimulating and dynamic context with colleagues who are involved, inclusive, and collaborative
• Opportunities for high-level training to continuously develop professional skills and knowledge