Sr Technical Customer Success Manager (French speaking, 12 mth FTC)

Amplitude is seeking a Sr Technical Customer Success Manager to cover a maternity leave on a 12month fixed term contract. The ideal candidate will have expert-level Amplitude product knowledge and deep fluency in customer technical ecosystems.

Requirements

• Support scope of services and use case alignment pre sales and delivery
• Maintain partner relationships and drive results within portfolio
• Proactively monitor account health and drive adoption
• Provide expertise to help customers derive valuable insights from Amplitude
• Gain a deep understanding of customer business needs and provide value-based business reviews
• Innovate and develop best practices for managing a portfolio of Enterprise and Emerging Enterprise accounts

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship