Account Manager, Customer Experience (Financial Services Clients)

Amsive is hiring an Account Manager, Customer Experience with experience managing omnichannel marketing campaigns in an agency environment. The ideal candidate is a client-facing professional who combines operational discipline with strategic thinking and thrives in a fast-paced setting. Experience working with financial services clients is preferred.

Requirements

• 2-4+ years of experience managing multi-channel direct or digital marketing programs (Print, Paid Search, SEM, SEO, Social Media, Display, CTV).
• 2+ years of experience in an agency environment and proven success in managing client relationships.
• Highly organized with exceptional attention to detail and documentation discipline.
• Demonstrated success in leading project workflows, managing timelines, and driving cross-functional collaboration.
• Takes initiative to identify risks and remove obstacles before they impact delivery or client satisfaction.
• Confident communicator who can lead client conversations and translate complex information across cross-functional teams.
• Comfortable managing budgets and tracking against scope requirements.
• Proven ability to apply core marketing principles to drive measurable business outcomes across integrated channels.
• Experience assembling and QA’ing performance reports, translating data into clear insights, and actionable recommendations for clients.
• Advanced proficiency in the Microsoft Office Suite, especially PowerPoint and Excel.

Benefits

• Generous Paid Time Off
• 401k Matching