Principal, Customer Success Operations
AnaplanSingapore, Singapore
Posted April 13, 2026
Full Time
About the Company
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
Job Description
Anaplan is looking for a driven and dynamic PRINCIPAL, CUSTOMER SUCCESS OPERATIONS to join our APAC CS Operations Organization to help run the day-to-day operations for one of our fastest-growing regions.
Requirements
- 10+ years of experience with relevant customer success / renewal / post-sales operations experience in a fast-growing organization
- Experience working with enterprise technology companies
- Proven skills in post-sales forecasting, customer health and reporting
- Ability to work with cross-functional teams
- Proven skills in go-to-market modeling, building territories and setting corresponding goals
- Excellent analytical skills with experience overseeing and managing business metrics, productivity and outcomes
- Ability to plan manage and deliver multiple concurrent and complex workstreams in a matrixed organization with aggressive timelines
- Ability to manage high volumes of work, prioritize multiple responsibilities and be effective in fast-paced work environments
- GRIT – guts, reliability, improvement, teamwork
- Project management and leadership experience is a plus