Service Manager - Platform Team

Anaplan is seeking a Service Manager to join their cross-functional engineering team. The role involves driving operational excellence, leading incident management, and proactively improving core service management processes.

Requirements

• 3+ years of proven experience in Major Incident Management, Problem Management, and Relationship Management
• 3+ years of practical experience working with ITIL principles and ITSM frameworks
• ITIL v4 or v3 certification
• A relevant university degree or equivalent professional industry experience