Operations Analyst
Anasazi Medical PaymentAlpharetta, Georgia, United States
Posted February 26, 2026
Full Time
About the Company
Anasazi Medical Payment is a healthcare payment services provider that offers medical payment solutions and benefit administration to employers and brokers. The company sells AMPS products and provides account management, client support, and reporting services to ensure efficient payment processing.
Job Description
The Operations Analyst supports the AMPS PriceDynamix Operations team by ensuring accurate system configurations, serving as a primary operations contact for clients, and managing ongoing operational performance.
Requirements
- Identify client needs, anticipate potential issues, and proactively address concerns to maintain strong client relationships.
- Act as a primary operations contact for clients by providing clear, concise, and timely communication.
- Monitor claims dashboards and operational metrics to identify trends, risks, and improvement opportunities.
- Support quality, accuracy, and turnaround time standards across operations workflows.
- Initiate and manage internal projects that support the company’s goals.
- Monitor, prioritize, and appropriately escalate operations-related tickets.
- Design and document workflows to illustrate end-to-end operational and system processes.
- Analyze provider contracts and perform quality checks related to system setup and configuration.
- Demonstrate strong communication and presentation skills, especially regarding presentation and influence for internal and external audiences.
- Collaborate effectively with operations teammates and cross-functional partners to support company culture and objectives.
- Maintain a positive, professional attitude in all internal and external interactions.
- Ensure strict compliance with HIPAA and all applicable regulatory requirements.
Benefits
- Competitive salary and benefits package
