Client Account Manager - (South Africa, Direct Hire)

We are looking for a Client Account Manager to own the client journey from consultative sales through recruitment delivery to onboarding to retention and upsells / overall client success.

Requirements

• 3+ years of experience in Client Account Management, Recruitment Account Management, or B2B Customer Success.
• Proven ability to manage multiple clients and processes simultaneously.
• Experience working with U.S. start ups
• Exceptional written and verbal English communication skills (native/bilingual level).
• Comfortable using CRM/ATS/Collaboration tools (Workable, Monday.com, Slack, Zoom/Fathom).
• Ability to work full U.S. Central or Pacific time zones reliably.
• Ability to work reliably and independently in a remote setting with minimal supervision.
• Bachelor Degree or higher (summa, magna or cum laude and/or Academic Scholar from a reputable college preferred)