Complaint Engineer

Analyze design related complaints, evaluate product (component) returns, complete root cause analysis on returns, complete engineering investigations and write a technical report. A Complaint Engineer will work with customers, team members, and various technical disciplines to identify technical problems and provide root cause analysis.

Requirements

• AS or BS Degree (preferred) or Equivalent Technical work experience
• 4+ years of engineering experience, or comparable experience
• Strong organizational and communication skills
• Proficient problem solving skills
• Strong interpersonal skills with the ability to work collaboratively with others in a team environment
• Working knowledge of Microsoft Office (excel, word, databases, internet)
• Experience in the medical device industry is preferred
• 2+ years working in cross functional teams consisting of discipline specific engineers, or comparable experience
• Fundamental knowledge of manufacturing process
• Experience in regulated medical device manufacturing and design