Technical Support Lead
AnimaLondon, England, United Kingdom
Posted March 31, 2026
Full Time
About the Company
Anima is a healthcare technology company that aims to deliver precision medicine to anyone, anywhere, in under 24 hours.
Job Description
Anima is hiring a Technical Support Lead to ensure fast, empathetic, and effective user interactions. The role involves owning and defining world-class support operations, building and delivering support processes, and collaborating with product teams to drive customer satisfaction, retention, and growth.
Requirements
- Customer-First Mindset
- Relentless Problem Solver
- Product Expertise & Cross-Functional Working
- Operational Precision and Strategic Thinking
- Clear, Concise Communication
- Calm Under Pressure
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
