Remote Customer Service Representative

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills for clients. This role involves working in a fast-paced call center and negotiating accounts and payment arrangements. The role requires customer service expertise, clear communication skills, and a focus on patient satisfaction.

Requirements

• Provide exceptional patient service.
• Contact patients via telephone to collect payment.
• Review patient accounts and documents interactions.
• Negotiate appropriate payments.
• Set up patient payments.
• Understand and comply with policies and procedures.

Benefits

• Health
• Dental
• Vision
• HSA
• FSA Accounts
• Voluntary Insurance
• Paid Holidays
• PTO
• 401(k)