Director, Sales Operations and Customer Experience

Ansa is looking for a Director, Sales Operations and Customer Experience to lead customer service and sales operations functions as we expand commercialization.

Requirements

• Create processes to develop accurate sales forecasting and demand planning
• Design and maintain commercial analytics and dashboards
• Develop a cutting-edge customer support strategy
• Establish customer service-related programs and operations
• Manage coordination and administrative aspects of order entry/fulfillment
• Drive talent and culture initiatives
• Keep ahead of industry’s developments and apply best practices

Benefits

• Comprehensive medical, dental & vision plans for employees and dependents
• 401k retirement planning
• Company holidays
• Unlimited and company encouraged vacation time
• Parental leave