Bilingual Customer Service Representative -100% Remote (All Equipment Provided)
Ansafone Contact CentersHouston, Texas, United States • Indianapolis, Indiana, United States • Raleigh, North Carolina, United States • Las Vegas, Nevada, United States • Nashville, Tennessee, United States
Posted March 12, 2026
14500 - 14500 USD
Full Time
About the Company
Ansafone Contact Centers is a leading outsourced contact center provider serving U.S. and Canadian businesses with a global reach through international alliances. The company delivers end‑to‑end inbound and outbound solutions—including live chat, email, social media response, and virtual receptionist—integrated with CRM and web analytics for real‑time reporting and data capture. Ansafone’s offerings span small‑to‑medium enterprises, government agencies, and Fortune 1000 firms, with industry‑specific expertise in healthcare (HIPAA certified), finance, retail, automotive, and more. Its bilingual capabilities, customized IVR/ACD applications, and focus on high‑quality customer service set it apart as a seamless extension of clients’ customer experience teams.
Job Description
We are currently hiring for a Bilingual Customer Service Representative position, 100% remote. The ideal candidate is self-motivated, bilingual in English and Spanish, and has excellent communication skills. The role involves handling inbound and outbound calls, providing customer support, and working in a diverse team environment.
Requirements
- Bilingual in English and Spanish
- Computer skills in a windows-based environment
- Able to type at a minimum 25-30 words per minute
- Demonstrate integrity, honesty, and a strong work ethic
- Punctual, with great attendance
- Ability to multi-task while maintaining efficiency and composure
- Pass a post-offer/pre-employment background check
Benefits
- Paid Training
- Family Oriented Team
- PTO
- Medical, Vision and Dental
- Company matching 401K plan
- Employee Assistance Program
- Short- and long-term disability
- Life Insurance options
