Customer Account Representative
Answering Service CareMargate, FL
Posted October 28, 2025
-
Answering Service Care (ASC) is a 24/7 live answering and customer engagement platform that serves over 4,000 businesses across diverse industries such as law, healthcare, real estate, and hospitality. Leveraging five decades of experience and a team of 200 industry‑trained professionals, ASC delivers reliable call handling, lead intake, appointment scheduling, and secure messaging while integrating with more than 6,000 applications. The company distinguishes itself with a family‑owned culture that prioritizes long‑term client relationships, bilingual and HIPAA‑compliant operators, and a comprehensive suite of digital tools—including live chat, spam blocking, and payment IVR—ensuring a seamless first impression for every caller. ASC’s commitment to personalized, technology‑enabled support makes it a trusted partner for businesses seeking to never miss a call and maintain professional customer communication.
For over 50 years, Answering Service Care (ASC) has been a trusted live answering service for more than 4,000 businesses nationwide. From law firms and contractors to medical offices, franchises, insurance agencies, and more, we provide professional, reliable customer service across all industries.
As a third-generation family business, ASC is built on a people-first culture, where long-term relationships—with both clients and employees—are at the core of what we do. Many of our team members and clients have been with us for more than 20 years. With nearly 200 employees across three offices in New Jersey, North Carolina, and Florida, we take pride in training skilled customer service professionals to provide:
At ASC, we get it, so our clients don’t have to—and we want you to be part of our growing team.
To create seamless connections between businesses and their customers through tailored communication solutions that foster lasting relationships and consistently exceed expectations.
If you are passionate about customer service and thrive in a professional, fast-paced environment, we would love to connect with you.
Customer Account Representative:
As a Customer Account Representative, you will be instrumental in ensuring the accuracy and efficiency of our systems, directly impacting client satisfaction and operational success. You will collaborate closely with our sales, customer success and technical support teams, playing a key role in designing and implementing new accounts, as well as maintaining existing ones.
Key Responsibilities:
Qualifications:
Ready to embark on this rewarding journey? Apply now and become an essential part of our Customer Success Team!
Open shifts: Full Time
Compensation: $19.23/hr.
Benefit Highlights:
Are you ready to join a company that values your talent and hard work? Apply now, and let's start this journey together!
Answering Service Care (ASC) is a 24/7 live answering and customer engagement platform that serves over 4,000 businesses across diverse industries such as law, healthcare, real estate, and hospitality. Leveraging five decades of experience and a team of 200 industry‑trained professionals, ASC delivers reliable call handling, lead intake, appointment scheduling, and secure messaging while integrating with more than 6,000 applications. The company distinguishes itself with a family‑owned culture that prioritizes long‑term client relationships, bilingual and HIPAA‑compliant operators, and a comprehensive suite of digital tools—including live chat, spam blocking, and payment IVR—ensuring a seamless first impression for every caller. ASC’s commitment to personalized, technology‑enabled support makes it a trusted partner for businesses seeking to never miss a call and maintain professional customer communication.