IT Support Engineer

We're seeking an IT Support Engineer to join our IT Operations team, responsible for ensuring smooth operations and providing excellent support to employees across multiple locations. The role involves troubleshooting, automation, and process improvement, with opportunities to grow into more technical infrastructure work.

Requirements

• End-User Support: Triage and resolve issues across hardware, software, networking, and accounts
• Communication & Documentation: Communicate clearly with users, write and maintain internal documentation
• Operational Improvement: Help streamline onboarding and other high-volume operations, contribute to automation efforts

Benefits

• Competitive compensation and benefits
• Optional equity donation matching
• Generous vacation and parental leave
• Flexible working hours
• Lovely office space