Product Support Specialist, Weekend Coverage

Product Support Specialist Weekend Coverage job at Anthropic, based in Tokyo, Japan, supporting both Japanese-speaking customers and those across APAC/ANZ in English, with a focus on safely delivering AI to the world.

Requirements

• Native-level Japanese and business-level English proficiency
• Expertise in all Anthropic products
• Experience in providing technical product support
• Strong user empathy and written communication skills
• Ability to thrive in fast-paced, reactive situations

Benefits

• Competitive compensation
• Optional equity donation matching
• Generous vacation
• Parental leave
• Flexible working hours