Support Engineer

We are looking for a Support Engineer to join our team, responsible for handling customer support requests, determining escalation paths, and contributing to the improvement of our knowledge base.

Requirements

• Experience in technical support, help desk, or customer-facing technical operations role
• Proficiency in Linux environments, containerization/Docker, and bash/shell scripting
• Working knowledge of a scripting language (e.g. Javascript, Python)
• Strong written communication skills
• Eagerness to develop deep product expertise

Benefits

• Make a measurable impact from day one
• Collaborate with a fast-moving team
• Help shape the growth strategy
• Access to top-tier tools and leadership support
• Get a revolutionary software product into users' hands