Support Engineer

Precisely is seeking a Support Engineer to deliver application support and maintenance for SaaS and on-premises customer environments. The role requires strong problem-solving skills, technical depth, and communication to ensure customer satisfaction. The successful candidate will be able to investigate, analyze, and solve complex problems, and continuously learn new technology and share knowledge within the team.

Requirements

• Bachelor’s degree in computer science, Information Technology, Electronics, or a related field
• 2-3 years of experience in a similar role
• Hands-on experience with web technologies and network protocols
• Proficiency in writing Linux/Unix commands and shell scripts
• Understanding of database management systems
• Strong verbal and written communication skills
• Excellent analytical and problem-solving abilities

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement
• Relocation Assistance