Merchant Service Consultant, Suncorp Bank

We have an exciting opportunity in our Business Banking team for a motivated and customer-focused Merchant Service Consultant. As part of a successful, supportive, and fun team, you will deliver excellent customer experience to our existing Merchant customers and have a passion for providing superior levels of customer service.

Requirements

• Previous Banking customer service/sales experience
• Experience within a contact centre environment or an operational/support role would be desirable
• High level computer literacy and navigation skills
• Experience in delivering high quality customer experience within required timeframes
• Demonstrated ability to use customer and commercial acumen to enhance overall performance across people, customer and risk measures.

Benefits

• Flexible work arrangements
• Tools that enable remote work
• Range of benefits and support resources for work-life balance