Payment, Cash & VOSTRO Service Operations Lead
ANZ BankJapan
Posted March 18, 2026
Full Time
About the Company
ANZ Bank is a leading financial institution with over 180 years of heritage, dedicated to fostering economic growth and inclusivity. The bank offers a comprehensive range of services including retail banking, private banking, commercial banking, wealth management, and institutional banking. With a global presence spanning Australia, New Zealand, and the Pacific, ANZ employs over 50,000 people and is committed to creating a sustainable economy where everyone can thrive.
Job Description
We are seeking a Payment, Cash & VOSTRO Service Operations Lead to lead and strengthen Japan’s core operational services across payments, deposits, Vostro servicing, and other essential client supporting activities.
Requirements
- Control of operating actual losses and near miss events
- Conduct business in accordance with the laws, regulations and adopted codes
- Promote awareness of operating risk across the departments
- Regularly check performance and operational capability of teams and staff members
- Monitor and control outsourced items managed by Hubs for each department
- Control BAU efficiency and maintain performance stability within the team
- Monitor team capacity and suggest/deliver solutions to improve efficiency and support new tasks
- Manage system and market changes and align with global processes where possible
- Ensure necessary governance and controls are in place for local unique systems or market practices
- Adapt NFR to strengthen governance and risk management
- Lead and coordinate operational enhancement initiatives, system changes and cross functional projects
Benefits
- Health and wellbeing services
- Discounts on selected products and services from ANZ
