Patient Collections Representative

We are looking for an organized, patient-centered individual to join our Billing Team as a Patient Collections Representative. This is a mainly remote position with occasional travel to our Acton office.

Requirements

• Answer incoming patient phone calls
• Process patient credit card payments and patient checks
• Maintains a ONETeam mindset using the foundation of our core values, the 3Ps: Positivity, Productivity, and Professionalism.
• Support APDerm’s mission and culture of high-quality standards by carrying out applicable policies, procedures and established industry standards, laws and regulations.
• Complete all assigned required training by the deadline including, but not limited the Code of Conduct, Privacy & Data Security, and OSHA.
• Make outgoing phone calls to patients to collect outstanding balances
• Send collection letters as needed

Benefits

• Medical plans
• Dental plan
• Healthcare Savings Account (HSA)
• 401k plan with generous match
• Employee Assistance Plan
• Short-term disability
• Accident insurance
• Cancer indemnity insurance
• Life insurance through AFLAC