Customer Service Representative

The Enrollment Coordinator plays a critical role in working with new Medicare Part D member clients to determine eligibility and perform various enrollment activities, ensuring regulatory compliance and accurate and timely customer support.

Requirements

• Understanding of Center for Medicare/Medicaid Services (CMS) guidelines for Medicare Part D enrollment processes
• Understanding of basic healthcare terminology and definitions, such as HIPAA and JACHO
• Basic to intermediate skills in MS Excel, MS Word and Outlook