Representative, Customer Service and Support

Responsible for delivering customer service to key and complicated customers, meeting day-to-day operations requirements, and deepening business relationships with vendors.

Requirements

• Execute established processes to meet customer requirements
• Problem resolution and cost impact escalation
• Cost savings and profitability streamlining
• Periodic variances explanations and KPI performance measurement
• Identifying service gaps and implementing solutions
• Vendor relationship maintenance and development

Benefits

• Competitive salary
• Opportunities for professional growth and development