High-Touch Onboarding Manager
Apollo.ioLondon, England, United Kingdom
Posted March 13, 2026
Full Time
About the Company
Apollo.io is an AI-native company built on a culture of continuous improvement.
Job Description
Apollo.io is seeking a High-Touch Onboarding Manager to join its team. The company provides sales and marketing teams with access to verified contact data and tools to engage and convert contacts. The ideal candidate has 1-3 years of experience in SaaS customer-facing roles and proven experience managing structured onboarding programs.
Requirements
- 1-3 years in SaaS customer-facing roles (Onboarding, CS, Sales Engineering, Implementation)
- Proven experience managing structured onboarding programs (3-6 session journeys or similar)
- Comfortable running 20-25 customer meetings/week
- Comfortable managing 20-30 concurrent onboarding accounts, each in different phases
- Strong consultative communication skills and executive-level presence
- Fluent English (C1 spoken minimum)
- Strong organization: follow-ups, documentation, tracking milestones, and internal coordination
- Can operate effectively in cross-functional environments (Sales, AM, GTME, Support) where priorities shift
Benefits
- Competitive salary
- Benefits package
- Opportunities for growth and development
