Manager of Onboarding

We’re looking for a Manager of Customer Onboarding to lead and scale a team of Onboarding Managers responsible for ensuring every new customer’s successful transition onto our platform.

Requirements

• 3–5+ years of experience in customer onboarding, implementation, or success at a SaaS company, including 2+ years leading teams
• Proven success supporting or scaling onboarding or implementation functions through periods of growth
• Strategic thinker with a strong operational and analytical mindset
• Excellent leadership, communication, and coaching skills
• Experience driving cross-functional initiatives in fast-paced or startup environments
• Data-driven decision maker with a bias toward action and continuous improvement

Benefits

• Competitive salary + equity
• 3 weeks of PTO
• Health, vision, and dental benefits
• $1,200/year education stipend
• 401(k)
• Free lunch daily