Manager - Retail Operations
Apparel GroupUnited Arab Emirates
Posted July 22, 2025
Full Time
About the Company
Apparel Group is a global fashion and lifestyle retail conglomerate based in Dubai, UAE, operating over 2,300 stores across the GCC. The company offers a diverse range of brands including Nine West, Tommy Hilfiger, and ALDO, catering to millions of shoppers with its extensive product lineup. Known for its multicultural workforce and strategic growth, Apparel Group aims to become the top global retailer by continuously introducing world-class labels and expanding its F&B retail services.
Job Description
This Retail Operations Manager role focuses on driving revenue growth through operational excellence and exceptional customer experience. The position involves managing staffing, training, and performance, as well as overseeing visual merchandising and operational cost reduction. It requires collaboration with a brand manager, area managers, and representatives to align with company standards and customer needs.
Requirements
- 6–8 years of progressive experience in retail operations or business management
- 3+ years in a managerial role
- Proven experience in managing large retail teams and driving sales across multiple store formats
- Strong understanding of retail KPIs, customer experience, team leadership, and operational efficiency
- Bachelor's degree in Business Administration, Retail Management, or a related field