Customer Service and Administrative Agent

AppDirect is seeking a Customer Service and Administrative Agent for a permanent position. The individual will provide excellent customer service via telephone and/or internet, conduct customer follow-ups, and provide administrative information to assist clients' understanding.

Requirements

• Bilingualism in spoken and written communication
• Proficiency in the Office 365 suite
• Excellent communication and interpersonal skills
• Ability to work on multiple tasks simultaneously
• Analytical mindset
• Ease in memorizing information
• Fostering teamwork