Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
We are seeking a strategic Category Lead, Indirect Procurement & Strategic Sourcing to lead the end-to-end lifecycle of our diverse indirect spend. In this influential role, you will serve as the primary architect for our Marketing, HR, Corporate Services and other Indirect category strategies. You will manage a high-impact portfolio that includes global creative agencies, media buying, HR, and corporate services programs.
This is a mission-critical partnership role requiring deep collaboration with Marketing (CMO), HR (CPO), Legal, and Finance. You will ensure the organization partners with top-tier service providers that elevate the Appian brand while maintaining a disciplined, value-driven approach to global indirect spend.
Key Responsibilities:
Multi-Year Category Strategy & Business Alignment
- Strategic Roadmap: Design and execute multi-year category strategies for Marketing, HR, Corporate Services and other Indirect categories that scale with Appian’s global growth.
- Stakeholder Influence: Act as a strategic advisor to the Marketing and People teams; translate creative and human-centric requirements into structured procurement outcomes that drive measurable ROI.
- Market Intelligence: Stay ahead of trends in the Agency landscape, media inflation, and evolving labor market costs to ensure Appian remains competitive and agile.
- Demand Management: Collaborate with key business stakeholders to forecast seasonal spend peaks, ensuring procurement activities are aligned with the fiscal calendar and organizational priorities.
Strategic Sourcing & Lifecycle Execution
- Proactive Lifecycle Management: Own the "Intake-to-Contract" pipeline for indirect services, maintaining a 24-month renewal look-ahead to maximize negotiation leverage and prevent service lapses.
- Process Transformation: Develop Indirect Category Playbooks to standardize how we buy professional services, ensuring speed to market without sacrificing due diligence.
- Supplier Relationship Management (SRM): Conduct Quarterly Business Reviews (QBRs) with key agencies and service providers to monitor KPIs, ensure brand alignment, and drive continuous value beyond the initial contract.
Contracting, Risk & Governance
- Negotiation Leadership: Partner with Legal to navigate complex Master Service Agreements (MSAs) and Statements of Work (SOWs). Focus on commercial architecture, including performance-based incentives, intellectual property rights, and "out-clauses."
- Spend Governance: Establish and maintain robust governance frameworks to manage complex fee structures, mitigate spend leakage, and ensure global compliance with corporate procurement standards.
- Strategic Reporting: Synthesize qualitative service metrics and quantitative financial data into concise decision memos for senior leadership, highlighting fiscal impact and strategic trade-offs.
Qualifications
- Bachelor’s degree in Business, Marketing, Supply Chain, or a related field.
- 6+ years of experience in procurement, sourcing, and contract management, within Indirect categories (Marketing, HR, or Professional Services) preferred.
- Direct experience negotiating with global agencies, media firms, and corporate service providers known for complex, milestone-based commercial models.
- High Emotional Intelligence: Demonstrated ability to build consensus with "creative" and "people-centric" departments (Marketing, HR) while maintaining rigorous procurement discipline.
- Fluent in Service-Level Economics: Deep understanding of agency retainer models, media buying mechanics, and benefits benchmarking.
- Highly proficient in TCO analysis, spend data visualization, and creating "what-if" scenarios to support high-stakes negotiations and budget planning.
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com. [Nasdaq: APPN]
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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected]. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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