Appian Customer Success is seeking a Senior Technical Consultant to join our team. The successful candidate will engage with customers post-sales to develop software solutions on the Appian platform. The role involves working throughout the project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform. Key responsibilities include mentoring/developing others, working with clients to define business processes and gather functional and technical system requirements, and collaborating with client’s technical teams and business users.
Requirements
- Passion for mentoring/developing others and experience leading small teams through post-sale software implementation
- Ability to work with clients to define business processes and gather functional and technical system requirements
- Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems
- History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
- Basic understanding of object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
- Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred)
- Basic qualifications: 3+ years of experience with hands-on software development or technical consulting, B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree, Willingness to travel; 20% to support customer engagement
Benefits
- 401(k) plan with company match
- Flexible time off
- Paid parental leave
- Medical, dental, and vision plans
- Life insurance
- Disability insurance
- Wellness programs
- Flexible spending accounts
- Health savings account contributions
- Employee referral bonus program
- Learning and development resources
