Join our Customer Success team as a Senior Technical Consultant and engage with customers post-sales to develop software solutions on the Appian platform. Work on custom software and AI solutions, collaborate with clients' technical teams, and drive adoption by empowering clients to become self-sufficient.
Requirements
- Passion for mentoring/developing others and experience leading small teams through post-sale software implementation
- Ability to work with clients to define business processes and gather functional and technical system requirements
- Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems
- History of success on cross-functional teams; experience building products using agile methodologies
- Basic understanding of object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills
- Knowledge of software testing practices and integrations experience using APIs, JDBC connections, and web services
- Familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers
Benefits
- Generous Paid Time Off
- 401k Matching
- Paid Parental Leave
- Flexible time off
- Medical, dental, and vision plans
- Life insurance
- Disability insurance
- Wellness programs
- Flexible spending accounts
- Health savings account contributions
- Employee referral bonus program
- Learning and development resources